Piratify

Frequently Asked Questions

Go to Piratify.io

Everything you need to start using Piratify

Getting Started

Welcome to Piratify! This guide walks you through everything you need to get up and running — from creating your account to placing your first order.

Getting Started with Piratify

Connecting your Shopify store to Piratify lets you sync orders automatically and push products directly from your Piratify catalog.

How to Connect Your Shopify Store

Manage your Piratify account from the Settings page (gear icon in the sidebar).

Account Settings & Security

Place orders, track shipments, and manage delivery

Orders & Shipping

When a customer orders a product from your Shopify store, the order automatically syncs to Piratify. Here's how the process works.

How to Place an Order with a Supplier

Piratify lets you follow every order from the moment it's placed to delivery at your customer's door.

How to Track Your Orders

How to Cancel or Modify an Order

Piratify uses reliable carriers to ship products from China directly to your customers worldwide.

Understanding Shipping Times & Customs

Find and import products from Chinese marketplaces

Products & Sourcing

Piratify gives you direct access to products on 1688, Taobao, and Tmall — China's largest wholesale marketplaces. Most products are 50-60% cheaper than what you'd find on AliExpress.


How to Source Products

Piratify connects you with real suppliers on Chinese marketplaces. While most orders go smoothly, here's what to do if something goes wrong.

Product Quality & Disputes

Wallet, subscriptions, commissions, and refunds

Billing & Pricing

Your Piratify wallet is a prepaid balance used to pay for supplier orders and shipping. You need funds in your wallet before placing any orders.

How to Top Up Your Wallet

Piratify offers three plans designed for every level of dropshipping activity.

Pricing & Subscription Plans

Your Piratify wallet is a prepaid balance used to fund supplier orders. Here's what you need to know about refunds.

FAQ