Understanding Shipping Times & Customs

Piratify uses reliable carriers to ship products from China directly to your customers worldwide.

Written By Piratify

Last updated 25 days ago

Delivery Timeline

Every order goes through two stages:

Stage

Duration

Supplier to warehouse

1-3 business days

Warehouse to customer

10-21 business days (depending on route and destination)

Total estimated

14-26 business days

We recommend setting delivery expectations of 11-24 business days on your Shopify store.

Shipping Routes by Destination

Piratify automatically selects the best shipping route for each order based on the product type and destination country. Here's an overview of available routes and estimated delivery times:

Europe (France, Germany, Italy, Spain)

Route

Delivery Time

Product Type

Clothing Registered Air Mail

10-21 days

Clothing only

Small Parcel / DHL Duty-Free Express

10-21 days

General products (no batteries or liquids)

DHL Duty-Free Route (Special)

10-21 days

All products including batteries and liquids

United Kingdom

RouteDelivery TimeProduct Type

Clothing Registered Air Mail

7-14 days

Clothing only

Duty-Free Air Express (General Cargo)

11-18 days

General products (no batteries or liquids)

Duty-Free Air Freight Special Line

6-8 days

All products including batteries and liquids

Delivery times are estimates and may vary. Our logistics team periodically updates routes and pricing based on the latest carrier rates and actual delivery performance.

Carriers

Piratify automatically selects the best shipping route for each order based on the product type and destination country. You don't need to configure anything β€” we handle carrier selection for you to ensure the fastest and most cost-effective delivery.

Customs & Import Duties

Products shipped from China may be subject to customs duties and import taxes in the destination country.

EU (IOSS): Piratify supports IOSS registration for EU-bound shipments. Enter your IOSS number in Settings β†’ Profile. This allows VAT to be collected at checkout, so your customers won't face surprise fees at delivery.

United Kingdom: Similar to EU, customs duties may apply. Shipments via Duty-Free routes include customs handling.

Other countries: Customs duties vary by country and product type. Your customers may need to pay import taxes on delivery.

Piratify's role: We handle shipping from the supplier to the carrier. Customs clearance is the responsibility of the importer (your customer).

Sensitive Products (Batteries, Liquids)

If you sell products containing batteries or liquids, don't worry β€” Piratify automatically routes your order via the appropriate carrier that supports sensitive products. Standard routes do not handle these items, but our system detects and selects the correct route for you.

Tips

  • Set realistic delivery expectations on your Shopify store (15-25 business days is a safe estimate).

  • Use tracking information to proactively update customers on their order status.

  • For EU sales, register for IOSS to provide a smoother experience for your customers.

  • Clothing items may ship faster via dedicated clothing routes.

  • UK deliveries are generally faster than EU, especially via express lines (6-8 days).